I have been hosted with fastcomet for over a year on a VPS server. I email them about twice a month to ask questions and they...展开
always reply within an hour, (at any hour of the day) but in most cases, they reply in 10 minutes. They don't hassle me for logs or screenshots, or anything else, they just handle my request quickly. Many of my requests, I could do myself in my control panel; they still do it and then show me how I can do it on my own next time. I'm spoiled by their service. My website that gets about 1000-2000 unique visitors per day, has never gone down.
I will never use they services again, never! Support is very bad! Very slow answer. And they register , publicdomainregistry....展开
com write me email on thusday , the want some documents like id and etc. the email go my spam folder and thursday i receive email from ititch that they suspended my email! When i write them, they answer me that thet couln’t do nothing and to contact this publicdomainregistry. And all the problems become that i write wrong address on the company. And is not wrong, just is virtual. So i will never use they services any more. They don’t protect you, don’t stand behind they clients.