We are really satisfied with the customer support 24/7. I kindly thank you to all members of the team at all level of suport....展开
I may miss some of the names...Thank you Ivan, George, Atanas, Iliyana, Mariyana, Todor, Nikola, Anton... You are extremely helpful, fast and detail oriented. You always go above and beyond.
Thank you for everything you have done so far.
Signetique provide fast and smooth hosting. Recommended
Worst hosting company
I have hosted with fastcomet since last year. I paid for the entire year for "Fast Cloud Extra" plan with the 35G HD space. M...展开
y account did'nt reach the limit but since I had zipped file of 7 GB and it was unzipped by developers, and later on zip file was removed but they blocked my account. If you type my website address, it shows on screen, due to "billing for outstanding invoices" my account have been disabled. I have chat with technical support many times but my account after six months is still unavailable. If you want to trash your time, effort and money this is your company to host with. Time is money and money is time. My account is not availabale while I have paid for the the entire year. So I lost money and Time both, you do the math....
Signetique has been a poor partner in their service. email response time is hours after incident reporting. After a major fau...展开
lt for close to 2 weeks, service of the mail server is intermittent at best. Emails that were sent out have been logged in as sent but recipients have not received the emails. we only know when clients contact us that they did not receive the emails. There's no explanation of what is going on despite repeated incidents reports. A call to their technical department does not help either. There's very little urgency displayed in their service recovery. my entire server was done for more than 5 days and during the recovery, there's very little communication despite reminders for an update.