I am very impressed with your services and I can't thank you enough for saving all my data as I struggled to upload an old ba...展开
As everyone in the chats shows consultant, I also had a conversations with the CEO, cant remember the name, but that's impressive that even he offered up his time over the weekend and added some hours to assist. Not sure of your infrastructure and how many consultants/system administrators you have, but it definitely works, as I didn't have to repeat myself over and over, and the support just happened. (MAGIC)
Also a special thanks to the 1st consultant that assisted me and I was lucky enough to get her a second time on Sunday (Nana). Thank you for the useful information you provided which assured me that the move is a great idea I'm sure this will benefit my business in the long run as this is my 1st whm server and opening new doors for me that I was planning to reach into only later this year.
I chose Glowhost because they offered Shoutcast and web hosting in one package. Directly after ordering, I noted that my enti...展开
re control panel was in Chinese. I then had to work with support for hours before my site could be published, and was asked to scan and send copies of government issued identification. My Shoutcast server went down on the second day, requiring me to contact support a second time. My streaming specifications were also not as advertised, which I had to contact support to resolve. When it came to building my website, I would have liked to have seen more tools to create a professional looking site. Ultimately, I decided to find a more trustworthy host that could provide better tools to actually build my website. When I tried to invoke Glowhost's Money Back Satisfaction Guarantee, I was told that I'd be charged for my domain name that was originally offered for free, and that the charge would come out of my hosting refund. I was sent links to terms and conditions that differed from what I'd already read. After mentioning my intentions of sharing my experiences, I was then told that they could offer me the full refund as an "exception." I replied that I had no intention of withholding details of my experience, and the offer was revoked. In short, Glowhost was not for me. I felt misled by the Satisfaction Guarantee and was dissatisfied in the amount of issues that arose within my first week alone. For anyone looking for web hosting services, Glowhost has timely technical support but was far from pain free for me and abides by the same fine print any cheaper, more popular, professional, and easier to use host does as well.
I subscribed with them for 6 months during the first month of service and encountered many problems that I cannot count every...展开
minute. I go to the support to take an apology from them and hours to solve the problem in the servers they have. They are fraudsters. I asked for a backup copy of my sites. Absolutely
This invoice was fully paid on Dec 4th, 2020 14:23:20 PM.
I only used 6 months, and I never had a single day without a server error