I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Used to be very good. All I need is to renew my domain names. That’s it. I get sent to Phillipines, and ask to go to US. Once...展开
there, explaining I don’t like getting sent to a dictatorship where they shoot people on the streets, I get hung up on. Call back, talked down to. Website tries to add on to every single item. Very difficult. Very expensive and lousy service. I have two days left to renew.