The most unbelievable experience I have had with any host... and I've had bad experiences with hosting companies before!
n.ch informed me there was scheduled maintenance. During this maintenance there was a power outage. Due to the power outage my server operating system was corrupted and was unable to boot. The technical team told me this was my problem and I needed to fix it. I would need to do an entire server reset and start again. All that data completely lost.
So in summary they absolutely destroyed my server then refused to help.
I believe the reason they refused to help is because they did not know how to solve the problem.
Thank god I have another backup server with another host in the USA. I was able to switch my sites over to that server instantly and only lost 12 hours of data.
Never in a million years will I use Green.CH again.
A year ago I have decided to try the hostinger packages because of it reasonable price. Well, I am very impressed from their ...展开
custom cpnel aka hpnel and great up-time.
Also, the support is very friendly and they do their best to solve every problem. Whenever you have a problem, then just reach out to them. They are very expert to solve your issues and in a timely miner.
Overall, I am impressed from their service.
I stayed with them for 2 years now and had to switch servers on different occasions. Their customer service team tries to hel...展开
p you but they are unreliable at times. On one interaction I told them that my server is becoming really slow and the associate sent me links about how I can improve my loading times by decreasing size of images. I sent them the site data before I started seeing this issue and they still claimed it was my problem but only to find out that one of the sites sharing the server with me were under ddos attack. They told me that they would transfer me to a new server and this won't repeat again only after two months and a down time of four days that asked me to move server again this time due to issues with cloudflare.