"Everything Unlimited" is far from being unlimited... We have been GreenGeeks customers for over 5 years and out of the blue ...展开
they had revised their plans in the background.
New inode limits set at 150K caused our account to get flagged and forced upsell conversation with the support started. Until today, they never officially announced or informed about this change to their existing users. Neither do they list this information within the plan details.
So, lesson learnt, GreenGeeks ToS allows them to do whatever, whenever, without any limits. They are the only and last arbitrator to rule over their ToS, which quite frankly is a bad joke.
To top all this up, we have more than a year left in our billing cycle, which GreenGeeks refuses to refund, yet they are happy to close our account. Fair deal?
TLDR; BE AWARE OF UNJUST BUSINESS PRACTICES AND SKETCHY TOS.
2 Big issues
Security: My CPANEL got hacked multiple times, My websites got hacked multiple times.
When I tried to login to m...展开
y cpanel the recovery email was not mine, it happened 3 times.
Customer service: Worst customer service. The online chat representative always closes the chat ON purpose. I am also sure they temporary block the chat based on IP or whatever means they use.
Very useless customer service.
You get what you pay for.