I've been using knownhost as my VPS provider since 2014 and i can't stress enough how great they are. I absolutely love them....展开
I have a big website that gets millions of visits per month and never had any issues with my VPS server. all the issues i had (which is very very rare) was because of me or some issues related to the site CMS (i use wordpress) and their support fixed it all for me and in no time. i'm not even joking, their response time is astonishing and they really go above and beyond with their support. even if the issue was not related to the server they will advise me and guide me to the best way to fix it.
They are AWOSOME.
Trust me, if you used their service you will sleep soundly knowing that your website is in a good hand.
I have ordered a service on their website via the customer chat but only received a part of my service. They said customer se...展开
rvice made a mistake with the price and offered me to pay to receive full orders or get a full refund. 1 day later I decide to take the refund. Surprise they can't refund me. They said it's been 48hours but the support ticket clearly say 1 day ... You may note the fact that they don't even let you time to answer they already closed the ticket.