Awesome support and fast servers, deligted with the service, thank you 10/10
Mistake offer refund t...
I have ordered a service on their website via the customer chat but only received a part of my service. They said customer se...展开
rvice made a mistake with the price and offered me to pay to receive full orders or get a full refund. 1 day later I decide to take the refund. Surprise they can't refund me. They said it's been 48hours but the support ticket clearly say 1 day ... You may note the fact that they don't even let you time to answer they already closed the ticket.
Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email ...展开
alerting me to the files that were malicious. I deleted all of them except one (which I missed by mistake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs.