The prices are low, migration TO them is good, they use a modified Cpanel which is not that great, things are NOT in the obvi...展开
Tech support is a WAIT if someone is available 50% of the time in 30 minutes the rest a day later you get an email.
Techs don't do much work instead they point you to documentation to do it yourself which if you don't know how you are out of luck. For the most part I liked the techs and the service was OK
The legal department and TOS people have ZERO English ability and if anyone even writes them claming they are abused by having public info that is clearly on Google but shown on you pages they will suspend everything so as an OFFSHORE host terrible service, not only that they don't respond after telling you to REMOVE pages that are clearly NOT any violations, even the tech when we showed him the page he claimed we were correct (NO TOS Abuse) he could not believe it but they never allow you to answer nor do they respond they just suspend and lock you out of your own websites
I have taken a co-location service with i2k2 networks - https://www.i2k2.com/
I have co-located several lakhs worth of server...展开
and networking equipment with them.
I have clearly stated to i2k2 about my requirements, both in writing and in phone calls.
They have initially falsely represented their capabilities and said that they already had infrastructure to meet my requirements. I installed my hardware in their rack in the Netmagic Electronic City DC at end of December and found that they were below requirements for network speed - I informed them immediately, they said at the start of Jan that they had to do hardware upgrades, saying it would be done by end of Jan. Their CEO, Rahul Aggarwal, has not returned any of my emails since 24th February 2020 where I prove through network tests that they have not met my clearly stated requirements. I have sent them further emails informing them I wish to retrieve my hardware and cease using their service, which they have not responded to. They have caused me frustration, headaches and loss of sleep, they have affected my performance during a crucial job interview that I gave for AWS on 13th February 2020. They are a waste of time and money and the worst company I have ever wasted my time and money on, they do not bother to communicate with their clients. They don't seem to have any customer support team, their CEO handles support related tasks for some unimaginable reason.