I've been using other web-hosting services (different companies), yet my experience with Hostinger was something completely d...展开
ifferent [in a good sense].
I used the WordPress hosting service (+ free one year domain name). You can also protect your domain registration details with only £5 per year.
The cPanel is extremely well-designed, with an intuitive UI/UX. You get access to phpMyAdmin, MySQL database, and even public_html through their directory manager located inside cPanel. In the case of migration, the whole process is an absolute breeze with the help of their customer service (this is precisely set up for people who don't want to waste their time on technical issues unlike me :-D). The backup is done automatically on weekly or daily basis, based on your chosen plan. The great part about it is with a little bit of technical know-how you can back up your website manually at any time; they don't restrict you at all.
The installation process is very easily, and your website is only a couple of clicks away from you [although I prefer more manual installation - which is a breeze with their great documentations]. In addition to that, they also offer Git integration and SSL certification for free that can be used/activated with just a couple of clicks (in the case of SSL, with only one click).
Customer service team are very friendly (Emily and Neringa) and effective; on average, you get responses in less than 3 hours (through emails, preferable for nerds like me).
All in all, I highly recommend using them as your web-hosting provider. Particularly if you're looking for a great WordPress host.
I stayed with them for 2 years now and had to switch servers on different occasions. Their customer service team tries to hel...展开
p you but they are unreliable at times. On one interaction I told them that my server is becoming really slow and the associate sent me links about how I can improve my loading times by decreasing size of images. I sent them the site data before I started seeing this issue and they still claimed it was my problem but only to find out that one of the sites sharing the server with me were under ddos attack. They told me that they would transfer me to a new server and this won't repeat again only after two months and a down time of four days that asked me to move server again this time due to issues with cloudflare.
I lost dozens of emails from my business inbox recently. when I contacted support, a man named Mark suggested I "accidentally...展开
deleted them all". Of course, I then must have accidentally gone into my deleted items ad deleted them from there too. I logged a support ticket for a back up and was advised the ticket had been received. 3 weeks and several emails later, I have heard not one word from them. Not a single email response when I emailed them, nothing. I estimate to have lost approx. $5k in business thanks to these incompetent tools. Don't put yourself through it, you're basically paying them to sit there and do nothing all day.
EDIT - Netregistry were offered the opportunity to review this before posting. They contacted me immediately and asked what my issue was, clearly without looking back through their own records. I reiterated, and two weeks later had heard nothing.
I followed up again several weeks after that, and they blamed Covid19 for the lack of response.
3 months later, I still have not heard back from them. They are money thieves, and scammers.
EDIT - in June I had no access to emails and website for 3 days which they were unable to resolve. They currently have no phone access "due to covid19" they take days to respond to email support tickets and their chat support are incompetent with no idea what they are doing. Fed up. I decided to migrate over to another web host. It took them 3 days to transfer the domain over, a job that takes 3 mins. I have sent them an invoice for lost earnings through both ordeals which they are refusing to pay, advising neither issue was their responsibility. They have been reported to the ACCC, Consumer Protection, and the Small Business Development Corporation.