When setting up the domain, it was not so user friendly. Kept asking my postal code that I could not provide for there is no ...展开
such code in the city I am living. When I tried to ask for a migration of data, it kept saying that something gone wrong and after 10 hours I found the same reply.
To be fair I found the panel support very helpful and they solved my problems within 15 minutes.
If you want to run a reliable server without emptying your wallet, online.net is the place to be. I don't understand where al...展开
l these negative reviews come from. Might be from the competition, who knows. People that complain that they had to wait 24 hours before their server got rebooted are clueless. Even when you can't authenticate on your server, you can still reboot it or shut it down and later start it back up from the admin webinterface provided by online.net ... so why would you wait x minutes ?!?
In 30-60 minutes it is re-installed with the OS of your choice and restore your data from backup.
The times that I had to contact support was with questions about billing. I received an answer an hour or two later. Even when the question was asked at 22:00 hours CET !
In short I highly recommend online.net !
I bought cloud hosting, hpanel so difficult to use, so i cancel my account. They haven't ticket support. When i sent via live...展开
chat, a email to me ask about: reason cancel, bla..bla....at the finish: my refund transferred to Hosting Balance to use later....Ok. No problem if i come back and use their service again.
But, i don't think i come back, because i don't like the way they support. When i send a request or email, for longtime or sent again, again...to receive replies. And now, i am trying to contact them to request refund from Hostinger Balance to my Paypal account. I am waiting ...their reply.