I have a windows VPN with Kamatera and found their pricing and hardware performance to be excellent. Even though my service i...展开
s un-managed they are always eager to help and answer questions. My latest request involving installing SQL Server 2019 Web edition which was flawless and btw, is one of the few hosting providers that offers it and they offer it at a reasonable price.
I have taken a co-location service with i2k2 networks - https://www.i2k2.com/
I have co-located several lakhs worth of server...展开
and networking equipment with them.
I have clearly stated to i2k2 about my requirements, both in writing and in phone calls.
They have initially falsely represented their capabilities and said that they already had infrastructure to meet my requirements. I installed my hardware in their rack in the Netmagic Electronic City DC at end of December and found that they were below requirements for network speed - I informed them immediately, they said at the start of Jan that they had to do hardware upgrades, saying it would be done by end of Jan. Their CEO, Rahul Aggarwal, has not returned any of my emails since 24th February 2020 where I prove through network tests that they have not met my clearly stated requirements. I have sent them further emails informing them I wish to retrieve my hardware and cease using their service, which they have not responded to. They have caused me frustration, headaches and loss of sleep, they have affected my performance during a crucial job interview that I gave for AWS on 13th February 2020. They are a waste of time and money and the worst company I have ever wasted my time and money on, they do not bother to communicate with their clients. They don't seem to have any customer support team, their CEO handles support related tasks for some unimaginable reason.
Support feels rude and apply obsessive marketing, like "Hey, I don't get, why you don't want to give me your...展开
mail, no spam guaranteed".
At the end i didn't manage to connect any of my credit cards for unknown reason. They said i should write to billing team for manual card connection. Previously not problem with this cards for any services.