This is probably the best web hosting services and customer support. I recommend everyone to use this hosting once.
I've been with InMotion for 4 years and only 1 site. Speed has got painfully worse.
Support isn't good and I've spent too man...展开
y hours on chat and emails.
In October, my site was down for a several days due to Support's arrogance. My WP theme had a major update, which broke my site even though I built a Child theme.
I requested a restore and gave Support the exact file from which to restore. However, support restored from a 2018 backup! (Another issue - support creates all these old folders on my File Manager when dealing with problems, then doesn't delete them). It's only the 2nd time in 4 years that I requested a restore. Support was adamant that I was wrong and the restore was correct and from the Oct 2020 file. We know what we've designed and built over the years, right?
Finally after several days of my site looking incomplete - not really functional - and hours on chat, one support guy confirmed that the restore was from a 2018. He didn't know how that could of happened, even though I gave them the exact file name/date/etc. (I've built a staging site now.)
If that wasn't bad enough for the October month, last week InMotion emailed to advise that I had to delete files as my account was too large, or it was being moved to another server. I'd have temp details until propagation was complete. InMotion provides "unlimited disk space"!
I emailed twice to advise that I'd clear all the old folders (around 30GB) and heard nothing. Sunday just gone, I get another email saying the move was almost complete and not to make changes to my site or use temp details to make changes!
I've been arguing with InMotion ever since that I didn't want my account moved and that I wanted to delete the 30GB of useless files created by InMotion, but it moved my account regardless!
These are only a couple of problems that I've experienced in 4 years. I'm now looking at another host as I've had enough!
We're writing to let you know that the following Cpanel account has been marked abuse due to violation of Unlimited...展开
Hosting Policy (https://reformhosting.in/unlimited-hosting-policy.html)
• meenterpriseengineers.com (Primary Domain)
Please delete the unwanted files or the reported Cpanel account will be suspended within 48 hours. We already disabled the backup services for your account because it's not affordable for us to keep 3 copies of 80GB+ data for free.
Specifically, the account has been marked as abuse due to our following UHP points,
• Reform Hosting employs complex mechanisms to protect its hosting Subscribers and systems from any kind of abuse. Reform Hosting's "Unlimited" hosting offering is not for single or few hosting subscribers to unfairly or adversely impact the experience of other hosting Subscribers. Reformhosting's service is offering shared hosting service, which means that multiple hosting Subscriber's websites are hosted from the same server and share server resources. Reform Hosting's service is designed to meet the typical needs of small and medium-sized businesses across the globe. It is NOT intended to support the sustained demand of large enterprises, or non-typical applications better suited to a VPS or a dedicated server. Reform Hosting will make every commercially reasonable effort to provide additional resources to Subscribers who are using their website(s) consistent with these Terms, including moving Subscribers to newer and bigger shared servers as necessary. However, to ensure a consistent and quality experience for all Subscribers, Reform Hosting does place automated safeguards to protect against any website growing too quickly and adversely impacting the system until Reform Hosting can evaluate said sites resource needs.
Due to high use of disk storage it making the backup process slow and the degradation of web server performance which affecting other customer's website performance.
We request you to take any proper action and reduce the load (Storage, RAM, CPU) within the next 48 hours. Failure of the action results suspension of the service.
We make sure to serve the best and provide you with the finest service.