I installed a script and had problem with it. En.Rizal and the technical team helped me out of this difficult situation with ...展开
dedication untill it was resolved. I would like like to thank them very much. I have 3 other domains and website with Internet-webhosying.com. Throughout the years have helped me greatly. I would reccomend them very strongly. Thank you team, warm Regards, Dr.Mohan
I must admit, so far, I am very impressed with their service. They assign you an Account Manager Executive right from the sta...展开
rt, a real person!
In addition, what I like so far about the experience with them is:
1) Their dashboard has a lot of features and offers great flexibility in managing my instances.
2) The fact that they display a phone number predominantly on your support page, KOODO! We do not see that a lot now a days.
3) I tried the support desk with one inquiry ticket and the response was faster than for some high priority tickets I had opened with their competitor.
4) So far, my instance is fast, responsive and very stable.
Overall, great service and very competitive pricing.
I never met such a WORST hosting company ever. I have developed a cloud system which hosting in their multiple server. Some o...展开
f the server was working without any issue but not for all. When I send in the request to ask them fix it, they delay the issue for 3 days and come back to you without any proper explanation. What they told me was trying their best to troubleshoot but there is nothing wrong with the server and push the responsibility back to me. I do some screen capture to proof that same system is actually working well in server A but it's fail in server B. I request them to explain if they said this is nothing to do with their server. But the ignore my query and telling me to migrate all my hosting to the server which is working. I lost my confident on that. Below is their slogan :- "Management Note: Our goal is for 100% customer satisfaction." I think better change the slogan to " We will try our best to satisfy our customer. But if we fail to do so, that's reasonable due to our limited knowledge in managing cloud server".
Support feels rude and apply obsessive marketing, like "Hey, I don't get, why you don't want to give me your...展开
mail, no spam guaranteed".
At the end i didn't manage to connect any of my credit cards for unknown reason. They said i should write to billing team for manual card connection. Previously not problem with this cards for any services.