I contacted the support team a few times and each time they got back to me for a short time, answered my questions, and produced solutions for my acco...
unt settings a few times. Most importantly, they did all this in a short time and with great enthusiasm. I would like to express my gratitude to the Kamatera support team, especially to Oren Einstein, Yonatan Moshe and Ron Butbul for this and I would recommend to everyone to cooperate with the Kamatera company.
Bad support, provide service that is NOT READY! It is Beta cloud!
I took the Cloud Hosting service G1. Their site look fine, the price and scalability attracted me. Everything okay until I use their web control panel...
to change port rule once. Then I can not modify/disable/delete any more. Then I only find out their ticket system is not yet ready! No phone at night, no live chat, I have to through email and they take weeks to finally solve the issue. They not allow for refund(only spent RM53), they top up me another RM300, but my client gone already. It is like paying to test their Beta service.
Stay away, they charged me 20$ for a service that I never used!
They sent a bill titled" Random Card verification " what is that ?? IDK!! 20$ for c...
ard verification??
Started 2 tickets and they do NOT answer.
Live chat not helpful, all he said that he prioritized my ticket.
Still, didn't receive a refund!
