Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email ...展开
alerting me to the files that were malicious. I deleted all of them except one (which I missed by mistake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs.
I had been with the company for nine years. They were fantastic in 2012... then sometime around 2019 or so, they must have so...展开
lde the company. Tech support has at-best canned responses, and little to no ability to affect the service.
They haven't updates their security (SSL/TLS), so even when you can get it, its deprecated, broken security.
The help-desk guy tries to convince you that's fine.
Finally leaving the service... a shame, since it used to be good.