KnownHost is by far the best hosting company I have ever used. I have been with them since 2011 (managed VPS) and only have praise for them. Even when I ask support about things that strictly speaking aren't their job they ar... 展开 e always fast, friendly and helpful and their technical skills are impressive. Also, by their own initiative they often take those extra steps to make sure they have found the best solution for me even though it means more work for them and I never have to worry about downtime. Highly recommended! 收起

Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email alerting me to the files that were malicious. I deleted all of them except one (which I missed by mi... 展开 stake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs. 收起