Experienced some really amazing moments with this hosting provider. In my country, I was trying to find a provider that will ...展开
help me get my business website up resell some of the hosting and tech products. It was not so easy with my earlier provider but ResellerCLub understands the way resellers think, plan and monetize with their business websites. The support team's enthusiasm didn't bog me down whenever I needed help, they were there and I cannot tell you how happy and relieved I felt with their attitude towards serving customers. Apart from that the website hosting got amazing speed and my business has been stable since I moved here. No complaints of uptime or anything. Just pure fast hosting.
Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email ...展开
alerting me to the files that were malicious. I deleted all of them except one (which I missed by mistake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs.
I was thinking about hosting with Resellerclub.com but tried getting ANYONE (sales, billing, account management, and even SUP...展开
PORT) to help walk me through the purchase. No one is available to talk? How is that possible given they are a hosting company? If this is the service they provide to potential customers, what should I expect as an actual client. After that, I read all the online negative reviews and realize they are a crap company. Bye bye and thank you for further illustrating everyone else's review points.
PS - when the "Official ResellerClub" replies.... everyone please see through their BS.