After my recent host was hacked, I switched back to KnownHost. I've used KH for hosting large and small sites for over 10 yea...展开
rs. I've also used other hosting companies during that time. KH is the only one that has consistently provided a very high level of service for a cost less than some other bigger hosts. I now use them for all the sites I host for myself and clients. I recommend a semi dedicated server for its power and features.
Good value and fast support, overall very happy with my 3 VPS. Rare to find Taiwan located servers.
Dreadful support - sit...
Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email ...展开
alerting me to the files that were malicious. I deleted all of them except one (which I missed by mistake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs.
Please be careful when choosing this company . I chose a VPS from this company and paid annually. As soon as I installed the ...展开
lnmp environment, The VPS server was closed, the company support saying that I was sending spam, and then I filed a protest. After reinstalling the system, it turned on again. I continued to install lnmp and actively closed port 25. When I slept, I found that the service was terminated. The reason was still spam, So I asked them to investigate this situation and refund. At the time of purchase, their website clearly stated that there was a 30-day money-back guarantee. As a result, they refused my refund request. I asked them to actively check my behavior on the server because of their so-called spam, I did not send it. But they do not respond to my request.
There is another weird thing. At the beginning of the service, I could not log in to their vps server with ssh. After I sent a service order request, I could log in.
I suspect that they control the client's server for improper gain, or that the server is completely hacked.
Please be cautious.