If you want to run a reliable server without emptying your wallet, online.net is the place to be. I don't understand where al...展开
l these negative reviews come from. Might be from the competition, who knows. People that complain that they had to wait 24 hours before their server got rebooted are clueless. Even when you can't authenticate on your server, you can still reboot it or shut it down and later start it back up from the admin webinterface provided by online.net ... so why would you wait x minutes ?!?
In 30-60 minutes it is re-installed with the OS of your choice and restore your data from backup.
The times that I had to contact support was with questions about billing. I received an answer an hour or two later. Even when the question was asked at 22:00 hours CET !
In short I highly recommend online.net !
I moved to liquid web with 3 dedicated…
I moved to liquid web with 3 dedicated servers early in 2019. Less than 2 weeks after...展开
I moved, I requested a look at a PCI scan via the helpdesk as I had been told it was NO PROBLEM after asking extensive questions. However, my salesperson either lied or fully misunderstood the information she was relaying back and forth... NOT SUPPORTED. I raised hell and she came up with a compromise of pasted the report in to a helpdesk ticket. I agreed, moving clients is no joke across 3 dedicated servers. Now less than a year later they will not even honer he workaround.
Aside from that the service is adequate, not fast support and certainly not the most experienced, but adequate.