I started my web design business back in 1997 and was hosting my websites with a local ISP. I then moved to other VPS setups ...展开
and finally my own Dedicated Servers. But after having to constantly migrate sites off old outdated servers, I looked for a solution to the madness and found Mosso in 2006. They were doing something different as they were offering a reselling solution where they handled all the customer support, billing, etc. As an early adopter, I opened an account and started moving my own personal sites over to the platform to test things out and found the experience incredibly liberating. More importantly, they were built with Rackspace's DNA… i.e. my hosting was backed with "Fanatical Support"... even if they weren't using the same verbiage. Soon Mosso evolved into The Hosting Cloud, then Rackspace Cloud Sites, the Liquid Web Cloud Sites. Although the name has changed, the support I receive has not. In fact, I have been working with some techs that have been there as long as I have… and it’s an amazing thing to have that kind of relationship in this industry. I’m grateful for the support I get from all those “good eggs” over at LW. Today, I’m a proud reseller of Liquid Web’s Cloud Sites and Managed WordPress Hosting.
Avoid this provider at all cost. We are a small non-profit Association that had our web site developed then hosted with RoseH...展开
osting. The site cost us about $3000. Once this site was installed we set up auto-pay and they continued to bill us annually with no problems. When our credit card on file expired in January after the 3rd year of auto renewing; they sent automated email reminders which were not received on our side. We were advised by some of the association members in early February that our site was down. We followed up with Rose Hosting immediately and their billing and support said they had deleted all of our data and there was no way for us to pay a re-reinstatement fee to have our site and data restored. This was done on the 27th day of January. Also, they had made no effort to call or text us to notify us the billing had expired before deleting all of our data. In addition when we spoke to the billing support they were highly unprofessional. Your data is definitely not backed up or secure with this company and they do not have your best interest in mind.