We have been customers with Liquid Web for the last 5 years. We are super technical and have switched hosting providers sever...展开
al times until we came to Liquid web.
1: Relibility - second to none.
2: Support - I have never seen support as good as these guys. No matter when we call in or what we call in for, they just know it, eager to help, and take ownership. Never, would they take shortcuts or drop the ball.
3: Managed Servers: Managed servers really means managed servers. I never worry about it. Also, their servers are highly optimized. There is never the talk about upsell. Just straight honest.
4. Speed: Tier1 provider, need I say more?
5. Uptime: Network uptime is 100%.
6: Price: Worth every penny and their price is really competitive.
One of our websites was under attack recently and we worked with engineer Jaime Martinez who not only detected the issue and addressed it, he also did some serious optimizations proactively without asking (just asked for approval as he saw some good room for improvement). Honestly, whatever he did just made the server fly like never before. This triggered me to come and write this review.
I have been building websites and running internet ecommerce websites since 1999. Over the years I have struggled with hosts ...展开
that seamed to not care if I was stressed out or not. Since finding Rosehost my stress levels have gone down! The team at Rosehosting give me the feeling that they care about my needs and have always been able to assist me with issues I have quickly and professionally. They do this without belittling me or slamming me with details that I don’t understand. I feel that they go way beyond what is necessary for a hosting company and that their customer service comparable to what you would expect from a 5 star hotel.
Avoid this provider at all cost. We are a small non-profit Association that had our web site developed then hosted with RoseH...展开
osting. The site cost us about $3000. Once this site was installed we set up auto-pay and they continued to bill us annually with no problems. When our credit card on file expired in January after the 3rd year of auto renewing; they sent automated email reminders which were not received on our side. We were advised by some of the association members in early February that our site was down. We followed up with Rose Hosting immediately and their billing and support said they had deleted all of our data and there was no way for us to pay a re-reinstatement fee to have our site and data restored. This was done on the 27th day of January. Also, they had made no effort to call or text us to notify us the billing had expired before deleting all of our data. In addition when we spoke to the billing support they were highly unprofessional. Your data is definitely not backed up or secure with this company and they do not have your best interest in mind.