I am using this service for almost 3+ years. and before that, I tried a lot of other services from different providers. most ...展开
of them are too bad with worst support. finally one of my friends recommend me this service and I got the best ever service which I was looking for a long time. the best service with top support. you will never be unhappy I promise. and I always get more then what I paid for. I really love this from my heart. try today and see the difference.
I have hosted my website with Liquid Web for more than a year and always had superb customer service. Currently, I have a sec...展开
urity support ticket submitted Saturday requesting urgent assistance with some vulnerability issues regarding my SSL certificate. It's now Tuesday and I have not had a single response in more than three days. I have called at least twice each day and each time I am told the security support team is busy and they are very sorry for the delay. I should hear from someone within a few hours.. But still, three days later ... nothing. EXTREMELY DISAPPOINTED!
By far out of the 100+ VPS I've rented, Performance is trash, Internet connection was good for about 4 hours after the VPS is...展开
activated, the ping is sky rocketing, Support team are willing to do all it takes to not issue a refund, and instead they'd escalate it to management team which until now I've had no response what so ever.
I've contacted them about the internet and the performance of the VPS first then, It went to worse the VPS because unresponsive for a day, so I opened a ticket for a refund and cancellation, Support kept saying things about migration and new VPS for me but i didn't want it, i wanted my money back, so they escalated it to management team and it's been 6 days since it has been escalated nobody come nor received or my VPS was canceled.
which puts it at the very bottom of my VPS providers list.