We're hosting multiple server clusters at Vautron Rechenzentrum AG. The support is the best we've ever had, tickets are usual...展开
ly resolved after some hours. Network performance is great (no outages during the last years). The prices for our servers, clusters and domains are very fair. The best thing is that they do not charge additional costs for their great support.
To sum it up: We're very happy with Vautron and can highly recommend them!
I have hosted my website with Liquid Web for more than a year and always had superb customer service. Currently, I have a sec...展开
urity support ticket submitted Saturday requesting urgent assistance with some vulnerability issues regarding my SSL certificate. It's now Tuesday and I have not had a single response in more than three days. I have called at least twice each day and each time I am told the security support team is busy and they are very sorry for the delay. I should hear from someone within a few hours.. But still, three days later ... nothing. EXTREMELY DISAPPOINTED!