We have been customers with Liquid Web for the last 5 years. We are super technical and have switched hosting providers sever...展开
al times until we came to Liquid web.
1: Relibility - second to none.
2: Support - I have never seen support as good as these guys. No matter when we call in or what we call in for, they just know it, eager to help, and take ownership. Never, would they take shortcuts or drop the ball.
3: Managed Servers: Managed servers really means managed servers. I never worry about it. Also, their servers are highly optimized. There is never the talk about upsell. Just straight honest.
4. Speed: Tier1 provider, need I say more?
5. Uptime: Network uptime is 100%.
6: Price: Worth every penny and their price is really competitive.
One of our websites was under attack recently and we worked with engineer Jaime Martinez who not only detected the issue and addressed it, he also did some serious optimizations proactively without asking (just asked for approval as he saw some good room for improvement). Honestly, whatever he did just made the server fly like never before. This triggered me to come and write this review.
First thing I dont generally post reviews about hosting companies. But this one is the worst one. First support desk got a at...展开
titude problem (Sarah Khan). Second they got really bad servers and technical staff dont have clue about what is wrong with the servers, keep blaming my site for the issue (Fresh wordpress install with zero plugins). I have hosted same site on other host and its working fine.
Dont waste time with this host, I wasted 3 weeks. Tons of better host with better staff. Dont fall for their sweet talks on review boards and forums, all these things are fake, once you are with them, you will see the real face of the staff.