I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
waiting too long for live chat feature, also need 3 or 4 hours to replied my email and the replied email did not answer my qu...展开
estions. very bad service. i did a hostname server migration to a new server as they mention. but after a migration, some features didn't work. and a lot of files and database data are missing. and now, there is a trouble again in the new server. too many trouble on the server. so expensive for an unreliable server.