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Site5 对比 Memset

Comparison
比较选项 浏览 Site5 浏览 Memset
定价
13项主机方案 6项主机方案
起步价 ¥32 / 月 ¥1,130 / 月
免费域名
赠券
用户评分
1.6
2.2
可靠性 1.6
1.0
定价 1.8
3.0
用户体验 1.6
4.0
技术支持 1.4
1.0
功能 1.7
2.0
用户评论
155 评论 1 评论
最新好评
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
No reviews yet
最新差评
NO NO NO!
Jorge Vergara,
2.4
Login page says "This site is restricted" I have tried to resolve the issue with 6 different support agents, spent more than 2 hours each time, and none of them has been able to help me out. Those guys are completely useless.... 展开 Do yourself a favor and keep your stuff away from this host! 收起
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... 展开 ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
收起
共享型主机
从¥32到¥77的3项方案
低于4美元
低于8美元

hostBasic

¥4.95 / 月
  • 空间: 无限
  • 带宽: 无限
  • 控制面板: cpanel
查看hostBasic方案
超过10美元

hostPro

¥8.95 / 月
  • 空间: 无限
  • 带宽: 无限
  • 控制面板: cpanel
查看hostPro方案
VPS
从¥354到¥2,092的7项方案
低于4美元
低于8美元
超过10美元

VPS2

¥55.00 / 月
  • 空间: 50 GB
  • 带宽: 无限
查看VPS2方案
独立服务器
从¥1,130到¥7,171的6项方案
低于4美元
低于8美元
超过10美元

1U 1xQuad-Core

¥175.46 / 月
  • 空间: 1 TB
  • 带宽: 无限
查看1U 1xQuad-Core方案
云主机
从¥129到¥232的3项方案
低于4美元
低于8美元
超过10美元

Plus

¥20.00 / 月
  • 空间: 10 GB
  • 带宽: 102.4 GB
查看Plus方案
Data Centers
6中的4项 6中的2项
北美洲
欧洲
亚洲
大洋洲
南美洲
非洲及中东
技术支持
6中的5项 6中的3项
在线交流
电话支援
电邮支援
论坛支援
视频指南
知识库
支持的CMS
9中的5项 9中的2项
WordPress
托管Wordpress
Joomla
Drupal
Mageto
Fantastico
Softaculous
PrestaShop
Zen Cart
操作系统支持
2中的1项 2中的2项
Windows
Linux
支持的语言
7中的2项 7中的0项
PHP
Java
Python
Node.js
Django
Perl
Ruby on Rails
支持的数据库
3中的1项 3中的0项
MongoDB
MySQL
PostgreSQL
支持的支付方式
6中的2项 6中的0项
Paypal
信用卡
Moneybookers
电汇
Webmoney
Bitcoin
Second

第二

Winner

获胜者