I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
I am using Namcheap for last 2 years. I moved my domain from Godaddy to NameCheap and purchase shared hosting account.
I did ...展开
not find namecheap is good hosting company. Their staff is not that technical like they are mentioning on the website. Live Chat support is also very bad.
My website https://www.seobizworld.com/ is down since last 3 days, I can't login to my account, I reset my password but still not working, I talked to live chat, then I submitted my ticket
Ticket ID: HSQ-529-21572
Subject: I have reset my password but it's not working?
Department: Risk Management -- Transfer Disputes
Status: Awaiting Staff Response
But still no any update, no email received and when talked to live chat I got the msg
Thank you for your patience. You will receive the reply from Risk Management team as soon as possible.
I very disappointed to NAMECHEAP, will not recommend to anyone, and if anyone is using namecheap, I will recomend you all to please transfer your domain to any other good company.