I don't really understand the tons of negative feedbacks, and honestly, I think most of them are paid by competitors.
If we c...展开
ompare the typical low-cost companies such as GoDaddy, Bluehost and the like, I think NameCheap is the best option, AND THE ONLY ONE THAT OFFERS A SUPPORT TICKET SYSTEM, while competitors only offer chat and phone - this latter fact is just ridiculous btw.
The only thing I didn't like is speed - if we compare website speed, NameCheap is clearly the worst option. But hey, low cost shared hosting is not for serious businesses where speed is really important.
NameCheap's domain hosting is one of the bests in the market, and their private email hosting is also top notch.
I also really like their UI. It's very user-friendly, very well designed, actually one of the best hosting backend design I've ever seen.
Appalling service and not a good attitude from chat assistant either. They automatically turn on auto renewal. In my case I c...展开
ontacted them within 24 hours of them taking money for a domain that was to rollover about 28 days later. I did not want to keep the domain and asked for a refund. They advised they would not refund because auto renewal was on. Now if it was after the domain registration date I would understand, but a month before? Unacceptable. This would not happen in the UK.
They will charge you without advance notification using a (hidden policy) entitling themselves controlling your credit card ,...展开
Please be-careful they are not trust worthy regarding your credit cards. in my experience they charge me without letting me know that whether i want to continue with their service or not , as i requested to disable my account and refund me unfortunately the didn't. clearly its not fair charging customers without their consent.