We have been hosting with these guys for a while now and we have a web site which we spent a lot of money promoting via SEO. ...展开
We also have a mission
critical Support portal via their cpanel app, that we have spent a lot of time in setting up and which we get a lot of business via. We also use Wordpress via their cpanel for blogs and case studies.
Suddenly last Friday our website and all our related apps display "Account Suspended". After an hour (not exaggerating) on the support line an agent picks up
and tells us our website was moved to another server and we need to update our DNS record. After waiting an hour for the DNS to refresh it is still no working, so back to the support (after waiting time) and the IP they gave up was wrong. On the second attempt it worked, but only parts of our website is working and none of our applications. It is also extremely slow in loading. I have tried to explain that these applications are mission critical for our business, but after almost 4 days they are still not resolved. This host is NOT FOR MISSION CRITICAL applications. Maybe can be used for personal websites that can be down for several days, but then there are cheaper alternatives out there. We are currently looking to move to a professional hosting company.
I have been with TMD Hosting for a year now and switching due to following reasons:
- Server Uptime Issue
- I/O Issue
- No Ba...展开
ckup Wizard Option
Now I am trying to migrate to new Reseller Host but they don't rovide any backup so I am stuck.
I strongly recommend never go with TMD Hosting otherwise you will be locaked down yourself.