I was new to this web hosting due to offer i purchased for an year plan, it was working fine for 1st week then i requested hi...展开
m to install a xenforo forum web application which he directly decliend and asked me to pay for installing that software , any how i installed software and its was now working fine but later on service suspended saying that its mysql issue and he asked for money again to take out my backup too fckin shit web hosting, at least he should give backup but no.
Thats what my experience is and also he didnt refund the money back and neither backup.
I have a hosting plan with TMDhosting but I haven't been pursuing my website and cancelled the domain. Suddenly, I saw in my ...展开
email that they have charged my credit card for another year of hosting. I was shocked about it and upset. I inquired about it and requested that I be refunded for the following reasons:
1. It's difficult financial times during Covid. The money charged can greatly help us with more important expenses.
Their take: Its their rule. I said there is always an exception if your company has a heart, you would consider that. They said their clients want it auto renewed because they don't want downtime. I said, still, I am not same as all your other clients so you should consider. They never did.
2. They didn't remind us about it before the due date. I have seen articles online that talked about legal cases because companies needed to remind their clients before renewing even if they're on auto-renew. In my case, there wasn't any auto-renew options.
Their reply: It was in the contract. Who would read those long contracts? Does anybody do? I said if that was the case it should have been straightly said right from the start and that they needed to remind because obviously, I wasn't needing that hosting anymore. Still, they insisted.
I don't like the way they do this thing. I am going to use my hosting because it's gonna be wasted. I have to make another site just so it's going to be useful. However, if I need to go on with my site next year, I am going to move my website to another hosting company and would never use this hosting company again.