I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Account creation is not fast and they do not offer phone support. When you have a problem its quite slow to have to go to the...展开
open ticket and wait and wait and hoping someone is reviewing your ticket at this time. Also when you buy the hosting your control panel says pending even if you paid, not estimated time for when the account will be setup. In other hostings its right away. Even the email confirmation doesn't tell you an estimated time. You are in the dark waiting.