I have been using PowWeb for 13 years (since 2006) and my experience has been all positive. There is virtually no down time, ...展开
and their IMAP email service has been reliable and meets all of my needs. On the rare occasions that I have had to contact the Support Department, my issues were resolved in a reasonable amount of time. I have one website and four email addresses, so perhaps my needs are less complex than some of the other customers with the negative reviews, but my experience with PowWeb has been quite good.
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
POWWEB should not be allowed to provide services to individuals or organizations AT ALL - this is not a reliable business par...展开
tner - if you just want to do a private website it may work for you - but never ever trust them when it comes to serious business. They are not the cheapest, nor the fastest or at the latest - they are just there to cash up as long as there are no issues - but if you ever have a problem - they aren't able/willing to solve it. They'll push you to create a new account and pay again - and yet you will have to keep waiting endless and the problem will never get solved.
After being a powweb client for over 20 years they suspended my account apparently because one of my domains, registrered with POWWEB, 17 Years ago - all of the sudden - after SEVENTEEN YEARS - hosting the same website, same regirstrar info- so literally 17 years being everything exactly the same - all of the sudden it was not anymore in compliance with their terms of services - and rahter than send me a courtesy email, to inform me and request to remove the domain from the server, or even themself removing it - NOPE - they just suspended my entired account without any previous notice - it has been almost a month, I have 7 other business accounts hosted at that server - all in compliance and all of them are still down - They pushed me to create a new account and obviously pay again for it the full amount - what I also did - and 4 days later - my websites are still down - the only thing you hear from the customer support is that they are very sorry for the inconveniences - they are working hard - and I should keep waiting. So - my recommendations - if you are looking for a serious reliable business partner - STAY AWAY FROM POWWEB.