I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
these guy's are Indian i speak hindi with staff like if we face any issue in 2 days they reply when i open ticket for open f...展开
or overcharge they don't reply me after almost 15 to 17 hours i ask why you guy's are not response me they ask me please write your same problem in English then we answer your problem .. hahaha what the F***...
There are scamming to peoples. from last today i place NL server order and i pay for 60.67$ after 2 day i need more server and i visit again NL server then i checked same server available in 23 euro means 28USD$ i ask to team why you charge me high amount and live team support member say me server price fluctuate i am say ok why renew price not fluctuate he said open ticket he reply my ticket after 17 hurse when i write English they reply me we are sorry we don't change renew price .the point is in 2 days price fluctuate 50 to 55% i ask leave it i just ask you please if price is fluctuate please add fluctuate renew price they said sorry we can't do it if you need new price 23$ server cancel this server and place again order and pay new invoice . after 2 now i open dispute they are suspend my server and not refund my payment please don't buy anything from ScopeHosts they are scammer they are all from india they just change they use American name for scam peoples ..
I'm not a big time customer. I have 1 domain this it important to me for use as a small business / hobby. Been with this com...展开
pany since 2015. Each time I've engaged with Small Orange, I always walk away annoyed and frustrated. It seems such a self-centrist business with zero regard for customer experience. Simply awful. I'm looking for a new host.