I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Site 5 has the worst customer service. You can only chat, not talk to a an actual rep. They have constant issues with email p...展开
roviders; at the moment, neither Yahoo, nor Gmail will accept our mail from them. This has effectively shut down our ability to do business. Yahoo and AIM have not worked for 4 months. Gmail has been a week, but is the majority of the email market. Every time I chat, this is the answer (direct quote) " I wish I could give you a time frame however, but I don't have any means of providing you a reasonably accurate outline." If they can't fix a problem, give a timeframe, or allow you to talk to someone who knows a status, then it's time to look elsewhere. I certainly am.
ASO was AMAZING in 2010. Great service, helpful people, pleasant interactions, and then all of a sudden in 2012 they started ...展开
going down. I realized they got acquired and it all makes sense now. They were run into the ground to cut corners and make a profit. The service got outsourced to India, the simple navigation of the site is out the window, and the site got FAR less reliable than it once was. Such a shame.