I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Not sure what all the negative feedback is about. The staff moved my website onto their server and setup my account for free....展开
They set up all my domains and emails for free. The speeds I am getting are much better than any other host I have used. The staff are actually Australian and respond to any questions in a prompt time.
I'm not a big time customer. I have 1 domain this it important to me for use as a small business / hobby. Been with this com...展开
pany since 2015. Each time I've engaged with Small Orange, I always walk away annoyed and frustrated. It seems such a self-centrist business with zero regard for customer experience. Simply awful. I'm looking for a new host.
Dont bother with these guys. Yeah getting your domain on there is easy enough, same as any other provider to be honest. How a...展开
bout you try and get you email hosted? Good Luck. You cant find it until you get the shits and click their little advice button, then it doesnt understand email hosting, gives you 3 options, Tech support, General support and billing support. You'll find Email hosting in one of them.. YES, it has email hosting, as an option, but the bot doesnt understand 'email hosting' as a question. Yeah transferring away from these clowns.