I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
I am very impressed with your services and I can't thank you enough for saving all my data as I struggled to upload an old ba...展开
As everyone in the chats shows consultant, I also had a conversations with the CEO, cant remember the name, but that's impressive that even he offered up his time over the weekend and added some hours to assist. Not sure of your infrastructure and how many consultants/system administrators you have, but it definitely works, as I didn't have to repeat myself over and over, and the support just happened. (MAGIC)
Also a special thanks to the 1st consultant that assisted me and I was lucky enough to get her a second time on Sunday (Nana). Thank you for the useful information you provided which assured me that the move is a great idea I'm sure this will benefit my business in the long run as this is my 1st whm server and opening new doors for me that I was planning to reach into only later this year.
I'm not a big time customer. I have 1 domain this it important to me for use as a small business / hobby. Been with this com...展开
pany since 2015. Each time I've engaged with Small Orange, I always walk away annoyed and frustrated. It seems such a self-centrist business with zero regard for customer experience. Simply awful. I'm looking for a new host.
I subscribed with them for 6 months during the first month of service and encountered many problems that I cannot count every...展开
minute. I go to the support to take an apology from them and hours to solve the problem in the servers they have. They are fraudsters. I asked for a backup copy of my sites. Absolutely
This invoice was fully paid on Dec 4th, 2020 14:23:20 PM.
I only used 6 months, and I never had a single day without a server error