I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
I use their services since 2015 (5$, 10$ and 40$ plans) in Amsterdam data centre.
To be honest, I didn't have ANY problem wit...展开
h support, had outages but EVERY outages were planned (they send email about planned outages). Performance is good - based on synthetic testing and real life scenario (requests/sec, real life scenario: enterprise webapp with lot of users, CPU and memory intensive tasks), results were better than measured @ more popular companies.
They have a nice API so I can schedule backups, snapshots etc. through literally any application.
I was browsing through reviews... I can download ALL invoices they generate. Payments are automatic, so be wise which plan you choose and be sure to destroy your instance. They don't charge your credit card unless you have instances (powered off instances do count too). Someone wrote they won't open ports. AFAIK they block port 25 by default on every instances, but you can request a support ticket to open port25 (took them about 1 day to reply and open port 25 - yes, support is a bit slow). A wise advice... RTFM. Everything is in ToS or their wiki page.
And FFS please use 2FA everywhere, configure your firewall properly and protect everything with fail2ban. They provide VPS support, everything else is your responsibility.
And you know, the best part: if your VPS is outdated, eg. there is a better plan for 10$ than your 3 years old 10$ instance, you can upgrade to use the newest 10$ plan with larger storage etc. without data loss. Only thing I miss: storage instances.
If you have any question, please feel free to ask.
Vultr is an absolutely terrible company run by terrible management. Their customer service is one of the worse I’ve seen in t...展开
his industry. They give you random abuse notifications without any explanations and then take weeks if not months to respond. They practice obscure and unfair billing practices. This is not a company that seeks to build a relationship with a client but rather a company interested in pushing out volume and could care less if they lose clients consistently. I would really advise to stay away from this company no matter how attractive their prices look. They do not care about their customers. And to be based in New Jersey is an absolute disgrace. Speed and uptime
Is a Joke when your server only works in low tragic hours. And it’s always the “noisy” neighbors excuse. Always an excuse with these guys and an excuse not explained and you’re lucky if support even responds. STAY AWAY. GARBAGE COMPANY.