I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Had a terrible experience with them. Signed up, setup a server and suddenly because of my name they shut down the server and ...展开
asked for proof of identity and residence in US. I provided both, then they asked for more, insisting that I hold the id next to my face and send them a photo. Very insulting and unprofessional. I sent them the proof but said I'll happily take my business elsewhere where there's no racial discrimination against paying customers. Their response? They just shut down my account with no apologies or explanation.