I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Wordpress.com are irresponsible scoundrels. They forgot to tell us that if we move our site to them without first moving our ...展开
email, we would be without email for the entire 5-7 days of the transfer. What are they doing about it? "Oh, we really should tell people that and put it in our literature. We will give you a free month, and the supervisor will call you to see if he can speed up the transfer" No one contacted me. Unbelievably irresponsible and unprofessional.