I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
I'm not a big time customer. I have 1 domain this it important to me for use as a small business / hobby. Been with this com...展开
pany since 2015. Each time I've engaged with Small Orange, I always walk away annoyed and frustrated. It seems such a self-centrist business with zero regard for customer experience. Simply awful. I'm looking for a new host.
Never go to purchase hosting from this time pass company like XOZZ they are not giving reply to any one if you want to purcha...展开
se then they will reply on live chat and after that not reply no response very very very poor service by them this is the sister company of Leapswitch Networks Pvt Ltd. before 3-4 years a go service are to better but when Leapswitch Networks Pvt Ltd. has taken over this xozz after that not proper service even not providing Cpanel They don't have any proper technical support. they provide open source cpanel, which don't works. I just wasted my 4 days on creating a database and meanwhile no support from xozz in short ALL TYPE OF PROBLEM WITH XOZZ, NOT GOOD SERVER, NO MAIL SUPPORT, NO LIVE CHAT SUPPORT Be aware from this Fraud Company.