Very good experience. No downtime in last 3 months.
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experi...
enced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Great, high quality services with very good prices
I am using colocation services from XSServer / SkyLink and they are great. The prices are very good and they are always trying to find the best soluti...
on for you.
A problem occurs, maybe on Saturday evening? No matter, the friendly staff is always reachable and they always find quick and professional solutions for you.
What I really like is the way of communication, it's very personal. You can easily contact the owner(s) of this company and I personally do always have very nice and interesting talks with them when I am at the datacenter for my colocation services.
Also the other services XSServer is offering do have a great level of quality, no matter if dedicated servers, VPS or other services like domains.
They will STEAL YOUR MONEY overcharging your card with increased renewal fees NO MATTER IF YOU CANCELED OR TRANSFERED AWAY!
If you complain they wo...
n't give the money back - they only refund as credit to reuse their crap service longer. There are so many reviews about the same scam. AKA. RUN AWAY!
Do not trust anything they say. If you have ever registered with them, contact your bank or Paypal to remove ANY LINK before they STEAL your money! I never got my money back even they promise refund on customer support and later change their mind. Don't trust them.
Terrible Customer Support - Do not respond to tickets - 0 stars
I purchased a 1gbps dedicated server - they were more than happy to take my payment 2 days ago - since then there has been 0 responses to my tickets -...
my server has been down for 3 days now they do not respond to tickets (I've opened 3). TERRIBLE company stay away
