I ordered, I paid! After 20 minutes they sent me this message; I have reviewed your account and would like to say that we wil...展开
l not be able to provide you with our services, therefore I will have to cancel the account. The amount that you have paid for your service will be refunded back to your card and you will receive it in the next 3-4 business days. Thank you for your time and I wish you a great day ahead!
About 4 years ago I switched from kvchosting to wirenine. The performance improvement is so huge that I was extremely happy. ...展开
So I not only renewed the plan but also upgraded to high level plan at $45/month. However the support is getting worse and worse, high priority tickets are not answered in time. Email server refused my connection now and then, which is never fixed at the root. When it happens, my tickets usually takes hours and hours to get a short response asking more info, which has been in the original ticket because of many times of previous occurrence.
Good speed, bad support trends down. Moved my website away although there are 7 months of hosting left (worth over $300).