Digital Pacific 用户评论

新

Terrible service, slow to no support and tech's need training

已使用的服务：VPS - VPS One Managed

Tech's seem to be reading off paper with no troubleshooting skills. Offer "24/7" support but then tell you that your job is not something they understand or have access to and level 2 tech's only work business hours. HOT TIP - Tha...继续阅读

Julien Vincent

可靠性 2.0
定价 2.0
用户体验 2.0
技术支持 2.0
功能 2.0

2.0

Incompetent support

已使用的服务：共享型 - Business Standard

Absolutely dreadful support. My site gets hacked with two new unauthorised users created overnight. The most sophisticated help I get from tech support is help in deleting the new accounts (which was obviously exactly what I did w...继续阅读

Dom Bat

澳大利亚

可靠性 2.0
定价 2.0
用户体验 2.0
技术支持 2.0
功能 2.0

2.0

Technical suport more like robot support.

已使用的服务：共享型 - Business Pro

Used to be ok, been with them for over 2 years...tonight total disappointed in the support received and the careless factor and un emotional robot that took my call tonight. I noticed my website was down..? I received a message on...继续阅读

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总结功能定价可靠性技术支持速度

Chris Firgaira

www.archeryattack.com

澳大利亚

可靠性 2.0
定价 2.0
用户体验 2.0
技术支持 2.0
功能 2.0

2.0

Low Quality VPS Servers

已使用的服务：VPS - VPS Two Managed

We have been with Digital Pacific for 7 months, after countless issues we've had to bring on a consultant to review our so called "Managed VPS" system to find out that Digital Pacific made a mistake and provided us 1/3 of a CPU th...继续阅读

adam alhashedi

俄罗斯

可靠性 2.0
定价 2.0
用户体验 2.0
技术支持 2.0
功能 2.0

2.0

f*** company!

已使用的服务：VPS

i paid for vps server, i only two days use vps, after that you suspended vps server. i lost my data. when contacted with you, telled me that you want screen shot of my credit card and my passport photo!? why that for you?
i think...继续阅读

james linsley

澳大利亚

可靠性 2.0
定价 2.0
用户体验 2.0
技术支持 2.0
功能 2.0

2.0

Awful. Bad, unreliable service and so unprofessional. Servers blocked by mail filters for spam

已使用的服务：共享型

I have used many hosting services globally and these guys have been the worst. The service went down for half a day on 2 separate occasions with no notification (so we were wasting money on advertising driving people to a dead web...继续阅读

Veerle vanderplasschen

新加坡

可靠性 10
定价 10
用户体验 10
技术支持 10
功能 10

Fast and relevant response

已使用的服务：共享型

I have been a client of Digital Pacific for many years and I think they deserve to get a good testimonial because they truly go above and beyond when you need it.

Cam Gould

美国

可靠性 6.0
定价 6.0
用户体验 8.0
技术支持 2.0
功能 6.0

5.6

Quality is dropping fast

已使用的服务：分销商主机

I have noticed that the quality and support at Digital Pacific has been dropping fast over the last year or so. They seem to have employed quite a number of new support staff, who all seem to be incompetent and either unwilling or...继续阅读

Nasir T

澳大利亚

可靠性 10
定价 8.0
用户体验 10
技术支持 8.0
功能 10

9.2

Excellent experience

已使用的服务：云主机

Excellent service and speed. We were seeking an Australia based provider and came across Digital Pacific. Their response time is great and pricing is reasonable. Overall, really good!

Edgar Walkowsky

www.scgau.com

澳大利亚

可靠性 10
定价 10
用户体验 8.0
技术支持 10
功能 8.0

9.2

Great Value

已使用的服务：独立服务器

I've had no problems with the dedicated hosting, it's fast and reliable. The server has been up for over 8 months without a hitch. I'm particularly impressed with the quick and friendly support.

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定价

服务	价格范围

共享型主机	￥28 - ￥128	检视计划
VPS	￥252 - ￥953	检视计划
独立服务器	￥555 - ￥16,808	检视计划

服务及价格取自www.digitalpacific.com.au

Digital Pacific的专家评论 2018

作者： Michael Lavnduski

Digital Pacific评分

可靠性

10 / 10
定价

8 / 10
用户体验

8 / 10
技术支持

9 / 10
功能

9 / 10

8.8

Michael Lavnduski评分为分

相关的专家建议尚未被翻译成您的母语版本。现在就协助本社群并以您自己的母语撰写一篇用户评论

Quality hosting for over a decade

For over 10 years, Digital Pacific has been offering hosting services for individuals, small to medium sized businesses and corporations. They have an emphasis on being green and carbon neutral and showing their commitment to the environment through their sustainable web hosting initiative. They have a strong customer support base in order to provide their quality services. They also have a focus on being green, sustainable, and earth friendly by reducing emissions, paper waste, and recycling as much as possible. They also have a number of socially responsible local and global events they participate in as well.

This company offers reseller hosting, personal and business hosting, and VPS hosting depending on what customers are looking for. They also offer Cloud hosting, dedicated servers, and other add-ons such as SSL certificates and additional upgrades. They also have domain services including registration, hosting, and transfer.

Uptime & Reliability

99.99% Uptime Guarantee

This company claims a 99.99% uptime guarantee, which is an excellent uptime. They also offer pro-rated credits to your account if your services is not operation for the guaranteed amount of time on managed dedicated, VPS, and Cloud servers.

Features

Typical hosting options

Digital Pacific has many options in their hosting features with many add-ons and the availability to scale up your services as your needs increase. Domain services include domain renewal, management, registration, and transfer. Hosting plans have personal and small business options that come feature and support loaded for ease of use. Reseller hosting is also offered, and partnered with a number of affiliate programs.

Personal and business hosting plans come with a ton of features including cPanel control panel, email accounts, webmail, ecommerce tools, and programming and development tools.VPS hosting packages come managed or unmanaged with a host of features including server support, virtuozzo control panel, and many downloadable software options. Add-on hosting features for all plans include shopping carts, domain services, account upgrades, SSL certificates, extended support, and hundreds of applications.

Support

3 Hour Responses

Their support is available 24/7 and they have a 3-hour response time guarantee. They prefer the ticketing system in order to track what is needed, but you can call in to their support network as well.

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