Thank you so much again for always efficient and superb billing and tech support of A2 HOSTING provided along with the best e...展开
ver web hosting service that I have ever experienced, which is really the best in the world of web hosting service. This is my unbiased and truthful review. My hosted websites? 'bullxo.net - Active' and 'bullxo.com - Hibernating'. Please visit these websites and see how cost-effective and fast they are..
Now company has changed his rules, Now money is everything for you. I Had purchased a plan before 3-4 months. Now company has...展开
removed plan and that plan is not available for new customers. While i purchased the plan , the executive told me that i will get all the benefits which will be available at the time of renewal. But now company is saying that they will not provide any discount either purchase a higher plan or renew it without any discount means at about double cost. its very frustrating. they are not ready to listen. They told me that I can change my plan, then they told me that you have to pay 25$ for changing the plan, again they told me that it was a mistake and no need to pay. Again they told me that there was a misunderstand I have to pay. again they told me that your 25$ fees is waived off. Are you playing with the customers ? Choosing A2 hosting is my big mistake.
I inherited a client that uses DollarHost.
The first thing we needed to do was make some DNS changes, so into the cPanel I we...展开
nt. No good. There no DNS editing interface. You have to email support to make any changes, which is both slow and cumbersome. Changes are made next day, in my experience, but if you're trying to do something like an email hosting move, that's not ideal, since you usually want to do that and end of day on Friday - but since you can't do it yourself, and you can't be sure their support will get to it in a timely fashion, that makes things difficult.
The next thing that happened was a file on the website mysteriously ended up as 0 bytes. It was a configuration file, so it caused a real problem. Once again, into the cPanel to grab the file from last night's backup. Oh - wait - there are no scheduled backups, and no way to do so. The only backup available was the one made by the previous administrator when the site was first set up. That's terrible! If you want regular backups, be prepared to log in and do it yourself every day.
These are very basic features for a commercial web host. I could see if it was the hosting platform offered my a Managed Service Provider, where they do everything for you and manage it all - but this is a public web hosting company with a complete mess of a setup. Your account, cPanel, and mail management all have different logons, which further complicates things. It's as though someone cobbled together a bunch of bits and pieces in their basement and started charging people to use it.