I am one of those really painful customers who constantly need assistance and always trying to get the most from everything i...展开
n life and as fast as possible. Liquid web are literally one of the only companies I work with on a monthly basis that delivers every time. I have a business that is ever expanding and I have a lot of requirements and they always deliver and with some of the best staff in the hosting world. Can't recommend them enough and their premium services are the price of most standard ones. Really great company.
This hosting company is an absolute dumpster fire. They offered me the free migration, which took 13 days to finally be compl...展开
eted. Once it was completed it was a complete disaster. Some of things I saw:
- My ssl certificate never was secure with the transfer
- My emails asking for customer support weren't going through to them
- My website was getting constant spamming comments after moving over to their hosting
- My website crashed for 3+ hours on back to back days
- slow service because no one is based in the US
I ended up just going back to siteground. You would have to put a bullet in my head for me to suggest Cloudways. The absolute WORST customer service and company i've ever had to deal with. This place literally had my website crashed for back to back days and couldn't figure it out. I hate everything about this company and would suggest to not work with them!