I felt the need to refresh my 5-star review to Fast Comet left some years ago because of their impeccable performance.
If I h...展开
ad to choose only one thing that would justify my whole-hearted loyalty to this company is the quality of support I get from their people.
I have just received almost on-demand assistance and resolution from Yordan G. and it's not only the fact that these folks are kind and polite and effective! It's the feeling of confidence they give me that they care originally for my business and they have my back. And I am getting the same exact vibe from ALL of them, like Nickola A., Nikola G., Ivan P. and Elvis A.
They are managing to make it personal and as their client I feel really connected to this team... they are my people!
Thank you FastComet team for this feeling of security.
They will suspend your server and claim that you used too much bandwidth even if the websites are getting no traffic. I had j...展开
ust gotten a new server with them and started to get my websites back online when all of a sudden they suspended the server and told me I was using too much bandwidth. It is not possible and now they are ignoring my tickets and refuse to unsuspend the server or refund me.
I still emphasize that I still cannot use your Live Chat service.
I need help with many technical issues. But every time i ne...展开
ed support, i have to create a ticket and wait for a reply.
This is very inconvenient for me and not true for the service package I bought.
In addition, I find my website browsing speed is not good either. It's quite slow.
Therefore, if I do not have Live Chat Support and cannot guarantee the connection speed, I will need a refund for this service.