I've been using Altus Web Host for a while now, and have nothing but good things to say about their VPS hosting service. Thei...展开
r pre-sales and sales support is outstanding and most importantly for me given the level of ABSYMAL service (believe me, if I wrote about it here, you guys wouldn't believe meI received from the web host prior to that - it is PERSONALIZED service. I've got nothing but great things to say about Milan from sales in particular - he and his colleagues are the reason I chose Altus over other potential web hosts!
Lots of guys have great sales service, but the exact opposite when it comes to tech support, but thankfully Altus isn't that way. Their tech team DOES their best to resolve customer queries as best as possible, and though it sometimes takes a while for them to do, they DO eventually get the job done (and after moving sites TWICE, I know this much!).
Great job guys - keep it up!
I am writing to express my incredible displeasure towards Godaddy's customer support team and two step cancel support team. I...展开
am based in Singapore. I sent an email to get my 2 step authentication. I recieved 0 follow up and when I called the customer support they sounded extremely uninterested, background was noisy. It was just an unpleasant experience overall.