If anyone ever wants to know the truth and facts about AWS Customer Supports Vs GoDaddy, Hostway, Hosting Source, Google, Apple READ THIS:
7 years now dealing with AWS I cannot explain how many times they have gone beyond wha...
t their rules and Regs and policies are to HELP, SUPPORT and maintain whatever it takes for AWS to serve and keep us as a client.
They are the NUMBER 1 Company and they already WON Best Customer Support globally as far as I am concerned
I was on go daddy and someone suggested me from India. I cam to Hostimger and they have changed my life. I am worried less. and they take care of my site. If you are a master or less knowledgeable choice Hostinger.
This is frustrating when I added a new user, then su newuser, couldn't go back to root by all means. It says not in sudoers afterwards. I've no root password, neither able to login from putty, it said login as ubuntu which re...
jected key, but i can login as newuser into newuser account. I sent 3 emails to support, no response. Hope I can do something here since my website is down for days. Their instances are retarded, support are horrible for simple problems such as refusing public key when login as ubuntu while I was still able to use root, their chat support won't do anything to help!
Live Chat (Case ID - 9507383051)End Chat
You are now connected to Manny P. from AWS. Please type your question below.
Regarding case 9507383051
Hello, my name is Manny P.. I'm here to help you today.
Yes, how to add .ssh to login folder?
it has keys
I am pulling up the case right now.
I am still reviewing the account this should take a few minutes.
Are you a attempting to add a new user? Or just logging in?
what's the difference?
could I add a user on the fly to login?
By default, it's ubuntu
I'm looking for Docs that could help you. Since it looks your inquiry it is a bit outside our scope. Here in the Billing and Accounts department We don’t handle technical questions.
I am able to add user, but not connecting from filezillar/ssh
There're login keys
I was able to found this Guide/Docs that It may help you
https://aws.amazon.com/premiumsupport/k...(See full link)
https://docs.aws.amazon.com/AWSEC2/late...(See full link)
It's not connecting
There should be a way to restore login
it's gone for good
We've website on the server
hw to restore it?!
is there a backup?
why there's only one way/one shell to login?
I've the key pair
it should have the private key
I'm still trying to get more information from Docs, forum since this is out of our scope.
Or someone can help restore it
Open the Elastic Beanstalk console , and in the Regions list, select your AWS Region.
In the navigation pane, choose Environments, and then choose the name of your environment from the list. ...
Choose Environment actions, and then choose Rebuild environment.
What it can restore?
Yes, to rebuild the env
from brwoser or ubuntu?
it will restore the login user ubuntu?
Let me try to get more information about it
It's not giving me further information about the login user on Ubuntu but you can take a look a these steps:
To rebuild an environment
The following command terminates and recreates the resources in an environment named my-env:
aws elasticbeanstalk rebuild-environment --environment-name my-env
https://docs.aws.amazon.com/cli/latest/...(See full link)
I don't mean to rush you, but we've been idle for a few minutes. I want to make sure our chat is still connected. If you aren't able to respond in two minutes, this chat will close.
canot use aws
wheres the keys?
able to get it?
Does amaz has a way to do it then use aws?
Terrible TOS or offshore management
August 24th, 2021
Service was OK for a few months, most of the tech support requests were answered with "Here is a page how to do it, do it yourself". Lucky I was able to make my own chang...
We host reviews to businesses and people who work for government and the courts.
A dishonest party did not like that we listed their work info (which we copied from their work website)
Thus the dishonest party claimed we posted "private info of a person" to our pages (untrue, in fact this info is all over Google with Google reviews.
We sent screenshots and links to where this info was copied from
However Hostinger ignored us, did not respond, they just suspended our account, this happened several times for 2 domains, all the same complaint and issues. They claimed we violated their TOS and pointed to "terror" as what we did to this person.
We had no choice but to move our sites and domains, where "the next host had no problem". I think part of the problem is Hostinger staff have poor English ability so they did not understand what they were told and instead of trying to understand they just agreed with the dishonest party and suspended their own customers account.
We have written several emails and messages to ask for a refund for the unused services but they ignore us and come back with silly, "you are right" but we did what he had to do BS.
While they get most of their clients from low balling low prices, the custom Cpanel set up is a nightmare and used to stop you from migration away from them. Things are not in normal places and it's over complicated not better than Cpanel.
Once they know you're not happy they ignore you
Tip for consumers:
They will bill extra for each SSL, Not offer Tech support, instead send you to their document pages to figure it out on your own.
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