If anyone ever wants to know the truth and facts about AWS Customer Supports Vs GoDaddy, Hostway, Hosting Source, Google, App...展开
le READ THIS:
7 years now dealing with AWS I cannot explain how many times they have gone beyond what their rules and Regs and policies are to HELP, SUPPORT and maintain whatever it takes for AWS to serve and keep us as a client.
They are the NUMBER 1 Company and they already WON Best Customer Support globally as far as I am concerned
When setting up the domain, it was not so user friendly. Kept asking my postal code that I could not provide for there is no ...展开
such code in the city I am living. When I tried to ask for a migration of data, it kept saying that something gone wrong and after 10 hours I found the same reply.
To be fair I found the panel support very helpful and they solved my problems within 15 minutes.
I bought cloud hosting, hpanel so difficult to use, so i cancel my account. They haven't ticket support. When i sent via live...展开
chat, a email to me ask about: reason cancel, bla..bla....at the finish: my refund transferred to Hosting Balance to use later....Ok. No problem if i come back and use their service again.
But, i don't think i come back, because i don't like the way they support. When i send a request or email, for longtime or sent again, again...to receive replies. And now, i am trying to contact them to request refund from Hostinger Balance to my Paypal account. I am waiting ...their reply.