I see mostly very negative reviews for APlus. They seem to be mostly from novice users who want wordpress like sites to geeks...展开
who want bleeding edge tech. We have been using APlus and the predecessors for some 20 years. We have had maybe 5 hours downtime and no major issues. APlus may not be great, but for us it has proven to be 99.9% reliable and extremely cheap ($9.00 month legacy plan for 8 active websites). The only issue is that they offer premium Comodo SSL certificates, which makes it more expensive for https (typically $90 a year). The good part to the Comodo certs is that they include lots of extras not available with plain vanilla ssl.
Customer service at Aplus is pretty much non-existent. Whether you have a minor issue OR your website is completely down, the...展开
y have the same standard response over the phone - "we will get back to you in 24-48 hours". Which they never ever do.
No one even bothers to look at a support issue with any level of seriousness. No matter how you respond to a wrongly closed ticket, different support people simply copy and paste the exact same resolution into the ticket and keep closing it. Manager? Forget about it. More promises of call-backs that never materialize.
Stay away from this company if you are running even a semi-serious company/business.