|比较选项||浏览 Arvixe||浏览 Gen X Web Hosting|
|起步价||￥27 / 月||￥7 / 月|
|191 评论||168 评论|
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... 展开 : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. 收起
Great plans for Resellers. I am a developer and really happy to join Gen X Web hosting. Could get my site up in literally no time and the support is really appreciable and website is also uptime mostly. I am looking to scale ... 展开 up. Thanks to Gen x web hosting team for their continuous efforts! 收起
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... 展开 rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Harpreet Singh Kapur
Minds At Development LLC
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office 收起
Note : Before giving rating to Genex Hosting
I would like to inform you all reviews from foreigners name are fake they are posted from Genex Hosting it self from client hosting account mail ids
Review : First they promise t... 展开 o give you best services in industry they competes from GoDaddy like big brands and they easily get you in their trap and after that 2 or 3 months they start creating issues in server and when you complain and ask about services they start giving excuses that load was in server we are working that and so on.
When you give negative they have full control they easily access your cPanel create fake mail ids and post positive review from client fake mail ids
It means no value of security when you asked about this issues they said sir you are only paid 3000 that's why don't focus on your we have other clients if you want better services pay more money to us or sir if your hosting will expire in 15 days after that your choice it means.
There is no respect of Customer in from of Genex Hosting and you called they urgently even they didn't pick up the call
This is our 1 Years of experience
"Worst" this is the only word for review for Genex Hosting services. 收起
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BUSINESS - Managed WordPress Hosting
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|Ruby on Rails||无||无|