I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a b...展开
ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
Simple and Clean Website, Pretty much the best Serverinterface i ever seen.
The Performance of the KVM-Server are just outsta...展开
Fast and modern Xeon-E5 Processors (for my Workspace, just perfect)
SSD-Performance is an Dream (cause of using NVMe)
Pricing is pretty Good too.
No Problems yet. Can't tell many about the Support.
For 5 days I have been trying resolve the issues with the websites I have with Arvixe, in the end the only solution appears t...展开
o be, delete and start again. That would be OK but I need to keep the 5 year email history, you'd think that would be simple and also that Arvixe would want to help clean the 1700 malware files attracted to my 3 NEW site in 3 days. Alas no!!!
Apparently a reset means the backup taken monthly, weekly and daily are also deleted, BUT that depend who you speak to on chat,. some appear to think its possible to restore from the back up, and frankly logic would hope so.! The backup I took created abuse warning and then the account was suspended for abuse of a GB quota that isn't written anywhere and is supposed to be "unlimited".. The solution; I have to download the files via FTP, the certificates arvixe has for the site are 1 year old so the FTP keep stopping, 5 days later and I am still working on getting the files downloaded. WINSC works better than filezilla because of the cert issue.
Lets hope I can get this resolved. It could have been so simple, if they'd done from their side.. it would have probably taken an hour or two.
In short: STAY AWAY, WELL AWAY.
Oh 2/10 is still too high
SCAMMERS! They offer a "14 day refund policy" as per their terms but once you've paid they refuse to honor this. I filed a ca...展开
ncellation request due to their service not being adequate for my requirements. So it's my fault that their VPS do not have a basic feature (TUN/TAP) even if they advertise that they do? These scammers will try to get every dollar they can out of you. They'd rather respond with lengthy robotic paragraphs that mean "no refunds" (contadicting their own TOS) than give back less than $10.