I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a b...展开
ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
Lame hosting with no protection even a third world spammer/ddosser can get this host down within few hours. When i asked for ...展开
a solution they came up with a protection plan of €100 a month. Do you think i am crazy? Cloudflare offers a paid plain with more protection for less than the price. I also have a strong feeling that the ddossers are behind this host just to extort their customers in a anonymous way.
Since I've been using this hosting I've had a lot of problems with resource allocation to my site, a lot of errors regarding ...展开
caching and connection to database even in moments when user count is at it's lowest, it seems like those errors are in the moments when their US based company has the highest user connections. After one such crash I wasn't able to get my backup because they do not make full backups and afterwards suggested me to pay for it extra or do it manually. It seems that business shared plan is as overloaded as they basic shared plans.
And now they just terminated my websites and asked for me to join cloudflare, to point my DNS there so i can reduce the load of my page because they are saying that my page has made a big impact on their servers even though they can't provide me logs with data that could prove that and I haven't received any warnings regarding high load. My website is now offline for 3 days. I have to wait for CloudFlare support because I cannot change DNS myself there. So I have no clue for how long time my sites will be offline. Support doesn't respond to my questions regarding refunds of lost time and they just force me to register at CloudFlare and say that if I don't do that my site will be removed. I think that since Arvixe is a partner of CloudFlare this is just a scam to get more customers to CloudFlare. Because I've been running my script for 8 years on multiple hostings and never had a such problem with high loads.
First thing I dont generally post reviews about hosting companies. But this one is the worst one. First support desk got a at...展开
titude problem (Sarah Khan). Second they got really bad servers and technical staff dont have clue about what is wrong with the servers, keep blaming my site for the issue (Fresh wordpress install with zero plugins). I have hosted same site on other host and its working fine.
Dont waste time with this host, I wasted 3 weeks. Tons of better host with better staff. Dont fall for their sweet talks on review boards and forums, all these things are fake, once you are with them, you will see the real face of the staff.